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- Easy customization, by editing the templates to suit your site
- Easy Installation through Automated steps
- Administrator, Staff, Member Area
- Fast And Easy Live Chat
- Specify the viewable Tickets / Page
- Fetch mail through an IMAP/POP3 Server and convert to tickets
( On Administrators or Staff Login)
- Knowledge Base
- Live Server Status
- Unlimited Trouble Shooters
- Mail Piping ( For Linux Users )